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Sylvaman26's avatar
Sylvaman26
Roaming Rookie
Hace 3 años

Anyone else having internet issues?

I live in Wyoming and my internet sucks.  It stays connected for about 15 minutes then disconnects for 2 hours or so.  It always shows 5G UC in the upper right hand corner,  but loading a webpage or chatting on Facebook is not possible because it says I have no internet connection.   Can someone help me?  I have a Samsung Galaxy A32.  

P.S. I can make calls and texts, but anything that requires the internet won't work. 

P.P.S I have contacted T-Mobile several times about the issues,  but there has been no resolution. 

  • im guessing this is for a phone and not the home net? are there any other TMO phones around you? and if so are they seeing the same thing or are they working fine?

  • next time you are out and about check your signal. if all data returned then its either the tower you connect to while at home having issues or the next one out is having issues and pushing all the people normally on that tower onto yours causing capacity issues.