Anyone else having problem activating galaxy watch 4 as standalone?

So I got my watch Christmas day and it wasn't working without being connected to Bluetooth. So I kept using the term standalone as well. The Samsung watches are not meant to be standalone but needs to be paired to a phone line with digits. After back and forth for 3 days I got connected to the Digits department and he got it working. The issue with mine was simple. When my husband bought it he never registered the watch. We added the line but when you looked at out account it said unknown device. So he registered it I already had that line paired with my phone number. Restarted it and it worked. So just make sure that your watch is actually registered now when you look at the account it shows the watch. I hope this helps someone because I was so frustrated and I loved my active 2 watch and was happy to get this one.