Anyone else having problem activating galaxy watch 4 as standalone?

MarkS wrote:

Update - so after working a full day with T-Mobile, we find that the ICCID is not writing from the T-Mobile back end to my Samsung Galaxy Watch.

For the novices out there, that is what I understand to be the esim (electronic sim) identifier that the watch needs to get lte service.

So - Tmobile finally did a ticket to their back office (where the average customer has no chance of talking to) to find out why their system will not write the ICCID to the watch.

In the mean time, I have just gotten tired of the run around.  Being a 20 year (yes since 2003 of Sprint) I finally lost my patience and went over to the V Store (you will have to figure it out).  They set me up with an account, their system wrote the ICCID to the watch and in an hour I had a new account, with two phone numbers and a stand alone Samsung Watch 4.

It is absolutely great!!!!  When the watch gets out of range of my phone’s bluetooth and wifi, it automatically switches to the carrier lte service.

All the BS about this not being a stand alone watch preached by half the tech department at T-Mobile is total hogwash.

The watch now does exactly what I needed - it is never off line (unless it runs out of battery).  I will be purchasing a watch for my Mother with Alzheimer's and will be tracking her with the Google Find My Device App.  Contacted Life360 and trying to find out if they will port the app to Wear OS.

Again - for all the people who are believing the stories being told by T-Mobile.  The Samsung Watch 4 is capable of stand alone.  THE ISSUE IS WITH THE CARRIER PROGRAMMING AT T-MOBILE.  The issue is definitely that their system will not identify the account and send out the ICCID to the watch, therefore the watch will never be able to connect to their network.

Just a side note for those of you naysayers.  Turn off your bluetooth and wifi on your phone.  The Samsung watch will convert to emergency calls only.  Dial 911 and apologize for the test call.  What happens, the watch goes to emergency stand alone mode and by default becomes a STAND ALONE unidentified watch device on the lte network.  Because it is emergency, the phone will connect to 911 on the lte network (but of course it doesn't have ICCID so can't be identified to connect to the back end of T-mobile).  

To bad - so sad T-mobile - you are losing great customers that are trying to help you get it straightened out.

You get this figured out? These watches are standalones and T-mobile knows it they just didnt want to deal with the issues, so yours is acting like a phone its own number?