Anyone else having problems since switching to T-Mobile?

Same issue here.  What's  even more crazy in my case is when I called about it the first time the agent tells me that my plan was grandfathered in with sprint because I was a customer for over 20 years but that grandfathered plan, which I was extremely happy with, transferred over to Tmobile as an "inferior" plan.  To get to an equal experience I have to pay more money to bump to a higher service plan.  This was the main stipulation from the government to allow this merger to happen.  Tmobile is not allowed to jack up service prices for a set time frame.  This must be how a class action lawsuit gets started.

QueenT wrote:

I was a Sprint customer 

 

My problem is that all the texting and data permission and limits have gone away since T-Mobile took over. In the last week I have lost $1000 to a Nigerian romance scammer that has been preying on my elderly mother for the last 3 years.  Forst lost $500 via an Apple gift card she gave away, then I had to suspend her number. It then resumed and then lost another $500 and yesterday suspended the number again. With Sprint, I could remotely turn off texting and data so the scammers couldn't get through. Scam Shield blocker app is a joke and having to pay for something to stop criminal activity seems ridiculous to me.

Sprint switching to T-Mobile was the worse thing they ever could have did. I HATE t-mobile. Looking at other providers now!

I recently switched from Verizon to T-Mobile with the Magenta Max 55+ Plan. I ported my Verizon number and kept my Apple iPhone 14 Pro.  So far, I am very pleased with the service.  I live in the outskirts of Tampa, FL where many Verizon towers were overloaded and I had trouble getting a usable signal for data,  No so with T-Mobile and I am saving $30/month!  I believe that many of the problems people are experiencing with the T-Mobile service are related to equipment.  I would recommend purchasing a new unlocked phone, as I did when I was with Verizon, from Apple. I can take my phone to any carrier because the iPhone 14 Pro supports all the latest and legacy frequencies out there. Apple has very good trade in plans and zero cost financing. Other manufacturers may have similar plans and when you purchase from the manufacturer you are not locked into a specific carrier.

In my area T-Mobile and Sprint are (were?) using the same tower.

Performance was good whether I Sprint (b41 + b25 + b26) or T-Mobile (B2 + B66 + B12).

Through most of the city, T-Mobile actually has (had?) better service.  A few spots where Sprint had their own sites, they've been migrated to T-Mobile (one as recent as this week).

In areas that Sprint had service and powered their servers down … where T-Mobile was not close by, it would not be good.

So many lies wrote:

QueenT wrote:

I was a Sprint customer and switched to T-Mobile since the merger.  I have been having problems ever since I switched.  With Sprint, I had great reception.  Now, with T-mobile, calls drop all the time, texts don't always send right away, and data is very slow, if it even connects.  I don't even get call in my house.  This is ridiculous.  Why aren't they using the same Sprint towers?  I have to leave my house to get text messages. Help!!!!!

 

Same here. Can't use my phone at all while at work. No network coverage and no wifi available. Tmaybe are liars! Coverage sucks!   They should be OUT OF BUSINESS FOR SUCH HORRIFIC SERVICE

are you saying you have signal everywhere else but not at work?

jbfortes16 wrote:

I will be leaving crappy TMOBILE (I have much harsher words I would like to use, but keeping it PG rated)!!!!  I've had the same exact issues since they took over Sprint.  I pray that they go bankrupt and out of business.  Half of the time I show "No Service".  The other half I only get 1-2 bars.  I live in New Orleans, (lots of crime lately) if something happens to me and I cannot make a call for emergency service, I swear these MF"s will have a lawsuit over their heads.  And I'm sure I can get many of you to do a class action lawsuit with me seeing that you are all having the same issues with this pathetic company.  I say we BOYCOTT these losers so they do go out of business.  

I am with it!!!!

QueenT wrote:

I was a Sprint customer and switched to T-Mobile since the merger.  I have been having problems ever since I switched.  With Sprint, I had great reception.  Now, with T-mobile, calls drop all the time, texts don't always send right away, and data is very slow, if it even connects.  I don't even get call in my house.  This is ridiculous.  Why aren't they using the same Sprint towers?  I have to leave my house to get text messages. Help!!!!!

 

Same here. Can't use my phone at all while at work. No network coverage and no wifi available. Tmaybe are liars! Coverage sucks!   They should be OUT OF BUSINESS FOR SUCH HORRIFIC SERVICE

I will be leaving crappy TMOBILE (I have much harsher words I would like to use, but keeping it PG rated)!!!!  I've had the same exact issues since they took over Sprint.  I pray that they go bankrupt and out of business.  Half of the time I show "No Service".  The other half I only get 1-2 bars.  I live in New Orleans, (lots of crime lately) if something happens to me and I cannot make a call for emergency service, I swear these MF"s will have a lawsuit over their heads.  And I'm sure I can get many of you to do a class action lawsuit with me seeing that you are all having the same issues with this pathetic company.  I say we BOYCOTT these losers so they do go out of business.  

BTO wrote:

My calls have been cutting out and dropping the minute TMobile took over. After numerous tries with customer service I will be switching to Verizon to see if it's better.

VERY FRUSTRATED

I think I will join you. I have had nothing but problems since switching to the T-Mobile SIM. Is this some kind of a joke?

Dropped calls, unable to make or receive calls, delay in messages, messages not sending at all.

I NEVER had issues while with Sprint, so the obvious problem here is T-Mobile and they are not doing a darn thing about it.