Forum Discussion
Anyone fed-up with horrible coverage from TMobile
This is a Description of our Complaint with T-Mobile and the BBB: For the past almost 3 years we have had all of our family cell phone lines with T-Mobile. We switched over from Verizon about 3 year...
Sadly a once great cell coverage is now crap. And Website is so slow it is hardly usable. Barely works at my home. 20 years ago everything was great. Then 5+ years ago problems, dropped calls, usable voice quality, missed calls & messages, sometimes can not call out at all. T-mobile sent repeater boxes, nice fixed problems for a while. Now repeater box only has 0-1 of 5 bars, most of the time (was 3-4 bars).. Appears that rollout of 5G, is killing 4G LTE coverage, and/or 5G cell upgrades have caused problems. No solutions from T-mobile in 18 months of complaints. Same thing happened with Verizon 20 years ago, they over sold service (too many phones for # of cells), and coverage got poor. Switched to T-Mobile, a small company that cared. Now T-Mobile is the 900lb monster, that does not care. All T-Mobile effort into marketing, not customer service. Appears T-Mobile marketing has oversold services (too many phones for network to handle).
