Forum Discussion
Anyone fed-up with horrible coverage from TMobile
This is a Description of our Complaint with T-Mobile and the BBB: For the past almost 3 years we have had all of our family cell phone lines with T-Mobile. We switched over from Verizon about 3 year...
The poor sevice at my home has been an issue for many years now. I really have to change carriers. What is upsetting is that T-mobile customer service promises changes, talks about improvements being made to towers, etc., but nothing changes. I was on the phone with a customer service rep from HP trying to correct a printer issue and my call was dropped twice in a half hour. He called back once, but not a second time, leaving us without a solution. Also, what's upsetting is that T-Mobile was excellent when we first switched from Verizon and went bad. My theory is that T-Mobile began using AT&T infrastructure at some point. Years ago when I had AT&T for work it never worked in my home area...now T-Mobile has that dubious distinction.
