Forum Discussion
Anyone fed-up with horrible coverage from TMobile
This is a Description of our Complaint with T-Mobile and the BBB: For the past almost 3 years we have had all of our family cell phone lines with T-Mobile. We switched over from Verizon about 3 year...
Their coverage maps that ‘customers’ (us) are allowed to see are nowhere near what the maps that the local stores have access to.
One map shows ‘5G ultra capacity’ at a specific address with a lot of this ultra capacity 5G extended range, while the other map effectively shows ‘No Service’ surrounded by the weakest signal they have on LTE 600
Coverage maps for T-Mobile have been overly hyped since 2016 when John Legere posting '4G LTE Verified' maps. In which, in some areas they were off showing 'verified' coverage (hexagon) where service was many miles away (use of drone?) and where their own techs stated that there was 'No Service'. It is very deceitful to label known non-service areas as service purely for the 'customer' facing maps, when technical support and the internal maps show it as … No Service.
