Forum Discussion

Daniwcca's avatar
Daniwcca
Network Novice
Hace 4 meses

Apps basically useless unless conected to wifi

Hi. iPhone 14 Plus. 
over the course of the last few weeks, I am unable to use any apps with data, they only work when connected to Wi-Fi.

 

I have reported this to T-Mobile, they said work is going on in the area upgrade, but I haven’t seen any change .

When The phone says 5G in the corner. It seems to work OK, not perfect. But as soon as it goes over to 5GUC it makes phone calls and that's it.

 

Anyone else dealing with this and had it resolved?

ayuda! 
 

thanks! 

 

 

 

 

  • There should be a way to turn off 5G temporarily on your device to see if forcing it to 4G still allows you access to for your apps to use data.  Do you have a data limit set and enabled on your device?  If so, try disabling it and seeing if your apps can access data properly over 5GUC.  The last few updates from Apple have introduced a lot of issues for the iPhone's.  This might be related to the many issues a software update has caused.  

  • syaoran's avatar
    syaoran
    Transmission Titan

    There should be a way to turn off 5G temporarily on your device to see if forcing it to 4G still allows you access to for your apps to use data.  Do you have a data limit set and enabled on your device?  If so, try disabling it and seeing if your apps can access data properly over 5GUC.  The last few updates from Apple have introduced a lot of issues for the iPhone's.  This might be related to the many issues a software update has caused.