Forum Discussion
Can't receive data when on 5G UC
VLloyd wrote:Hi Jimmy, what you are experiencing is a sim issue, it's unfortunate right now with all the modernization of the towers, but rest assured there is a fix. You'll need to switch from the esim to psim (physical sim). We've noticed this issue with all Apple Devices with dual sims. If you're device doesn't have a physical sim, just drop by aT-Mobile retail store and pick up one. They will be happy to make the switch for you. No need to use it for a paperweight. Hope this helps.
I wish that were the case but neither device is on e-sim or dual capable and on separate lines. TabS8+5G has new sim and had them send new one for Note 10+5G since the original was over 2 years. Not sure about tower modernization either since it's been this way over a year but even worse the last couple months. Tech says nothing going on with towers in this area and with the coverage they see it doesn't make sense. New Tablet vs older 5G phone shows minimal speed difference but going for the S22 Ultra to test because of better 5G tech inside. I can detect mmWave signals but it's not off of my tower which is a tease but do get 4+bars 5GUC on tablet all day long. I know I can get slightly stronger data signals on 5G bands out here but band selector cannot lock them in. Phone steps in and constantly forces me back to band 2 and 66 which are always the weaker signal. Going to test the Hi-boost 10k pro signal booster to see if it makes any difference in data on the LTE signals out here. If I can get - 80 to - 100dbm at least it would be better than - 100 to - 120dbm.
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