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jimmyweda
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Joined 3 years ago
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Re: Phone Freedom
Why are the "phone on us" and "add a line" deals are for the new Go5G plans while leaving out the Magenta Max 55+ or Veterans in the dirt. I'd like to get an iPhone 15 Pro on them by adding a line. This is so irritating that long time members are hidden in the closet when deals are put out. I have the Galaxy S23 Ultra and Galaxy Tab S8+5G Tablet and have stayed with T-Mobile even though I get horrible up/down data speeds where I live. The worse part about that is their coverage map show my area as saturated with 5GUC and everything below. 5GUC with strong 5 bars and it's like 3G/4G weak signals. They won't even provide home internet but I'm wondering if it's because the signals aren't true. T-Mobile, have you abandoned your loyal customers as you try to climb to the top? That will eventually backfire on you as customers are getting tired of feeling neglected. And as Bud Lite and other companies have found out, customers realize they have lots of power by getting together and spending their money elsewhere. I hope you guys wake up and start giving your current customers better deals while trying to bribe new customers.51Visto1like0ComentariosRe: "There is no way for our Expert's to tell them the truth"
I'd be checking with the BBB first lto do an investigation for you. I had to do this with Samsung and it went directly to some corporate operations manager that pretty much went nowhere. A day or two later I received an email from some guy in South America. I explained my situation and in a day or two, he had me connected and everything was resolved in a much better way than I was hoping for. I'm not sure how he got involved in my situation especially him being in South America but he's my Samsung Angel cause I was ready to swear off Samsung after being a loyal customer for decades. Give it a shot cause it also gives T-Mobile some negative publicity. 😁 Oh, just another anyplace on social media where you can post your situation will help also. And if they have a presence there definitely post a public cry for help. Did this on Twitter, now X for a big issue I was having with T-Mobile and 3 different Super Techs chatted with me. (can't remember their real title but they weren't your ordinary techs you get chatting or calling here. They definitely knew way more than any other techs I had to deal with.)31Visto2likes0ComentariosRe: Android 12L And One UI 4.1.1 For Galaxy Tab S8
Charlie007 wrote: Recently i found the Android 12L is rolling out via OTA for Galaxy Tab S8 series, and i love thi multitasking feature and smart taskbar of One UI 4.1.1. But when it is available? https://samlover.com/2022/09/02/samsung-officially-announced-the-android-12l-for-galaxy-tab-s8-with-one-ui-4-1-1/ I keep hearing about this update for the S8 tablet line but never the update. They keep teasing then fail to perform. Same with my S22 Ultra, they keep saying it's rolling out but never see it.17Visto0likes0ComentariosRe: Unable to perform software update on Galaxy s22 Ultra
marshray wrote: Facing same issue with my Note 20 Ultra. Is it a bug or something is wrong with my handset? Due to this my games and apps are also crashing. My facebook app is also crashing midway wheneverI try to comment. My games are crashing. Mini Militia 2 screen is not opening, Pubg is crashing after every 5 minutes. Snapchat is not working in dark mode That sure doesn't sound anything to do with the lack of an update.32Visto1like0ComentariosRe: Can't receive data when on 5G UC
onmy2ndgp wrote: I had this issue on my S21U once UC started showing up. This is what worked for me. Go to device settings. Then connections. Then sim card manager. Deactivate the SIM. Wait about 15 seconds. Reactivate sim. Enjoy faster speeds. Hope that helps. I've tried speaking to every department multiple times, T-Force, Note 10+5G with 4 solid bars to Galaxy S22 Ultra 5G 4 solid bars 5GUC 4 bars LTE extended and my data is a consistent 0.50mbps. I got so desperate I purchased a signal Booster. $500 and achieved up to -50 to -65dBm which is a very strong signal. I think that's about what the phones go up to. DL speeds sometimes 1mbps but always settles to 0.50mbps or worse. But UL speeds go to 20-30mbps which is great but I need DL not UL speeds. Makes zero sense to me why up is good but down is not affected. Not even T-Mobile or their techs can give me "any" answer. No clue but they're still happy to get my monthly due.15Visto0likes0ComentariosRe: Can't receive data when on 5G UC
ScottMetzel wrote: I had a similar problem come up in the last month and a half. I'm on an iPhone and was running iOS 15.6, and 15.5 before it, when I stopped receiving texts intermittently. Sending always worked. I narrowed it down to 5G; if I was on 5G, texts would stop. On 5G UC or LTE, they'd come through. Restarting seemed to help, but in the end, what's worked 100% of the time was removing the plan from my phone entirely, then I reactivatedit. Now the phone seems to join 5G UC and WiFi calling more often, receiving texts just works, and I'm still using the same eSIM as before. Hey Scott, you can read my update above but I do wonder what you mean by "removing the plan from your phone". What does that mean and do you know how that affects your phone? Just curious, never heard anyone say that. Thanks in advance. Jimmy16Visto1like0ComentariosRe: Can't receive data when on 5G UC
VLloyd wrote: Hi Jimmy, what you are experiencing is a sim issue, it's unfortunate right now with all the modernization of the towers, but rest assured there is a fix. You'll need to switch from the esim to psim (physical sim). We've noticed this issue with all Apple Devices with dual sims. If you're device doesn't have a physical sim, just drop by aT-Mobile retail store and pick up one. They will be happy to make the switch for you. No need to use it for a paperweight. Hope this helps. Not on Apple device and no eSim. Been on physical Sim card and recently changed Sim cards since I've had the original for 2 years. Made zero difference. CS, TECH and Force team have not been able to fix or even have an answer as to why only my data is affected. It's not my phone, I recently switched from Galaxy Note 10+5g to Galaxy S22 Ultra 5G and nothing has changed. Everything is great except data. Switching from 5G to LTE might make a 0.10mbps difference so in other words nada. It's really disappointing paying for their highest plan with unlimited data and not being able to use it. No answers, no explanation but I continue to pay the full amount. I've done some checking and my signals separate from bars since they aren't very accurate are typically - 90dBm to - 120dBm. I purchased a Booster which is disappointing being on the highest plan and have to resort to spending up to $600 for a Booster. Did some experiments. I can get my signals as good as - 50dBm and from what I've researched that should have you at awesome speeds. That's about as good as levels typically get. Nope, sometimes I can get maybe 1mbps but it typically always drops back down to 0.50mbps. Now what does improve is the upload speeds. With Booster I can typically hang around 20-30mbps. That's great but does me little to no good because I need download speeds. Why good UL and no improvement on DL, I have no idea. Like T-Mobile has pretty much said, oh well, sucks to be you. What else is new.11Visto0likes0ComentariosRe: Can't receive data when on 5G UC
VLloyd wrote: Hi Jimmy, what you are experiencing is a sim issue, it's unfortunate right now with all the modernization of the towers, but rest assured there is a fix. You'll need to switch from the esim to psim (physical sim). We've noticed this issue with all Apple Devices with dual sims. If you're device doesn't have a physical sim, just drop by aT-Mobile retail store and pick up one. They will be happy to make the switch for you. No need to use it for a paperweight. Hope this helps. I wish that were the case but neither device is on e-sim or dual capable and on separate lines. TabS8+5G has new sim and had them send new one for Note 10+5G since the original was over 2 years. Not sure about tower modernization either since it's been this way over a year but even worse the last couple months. Tech says nothing going on with towers in this area and with the coverage they see it doesn't make sense. New Tablet vs older 5G phone shows minimal speed difference but going for the S22 Ultra to test because of better 5G tech inside. I can detect mmWave signals but it's not off of my tower which is a tease but do get 4+bars 5GUC on tablet all day long. I know I can get slightly stronger data signals on 5G bands out here but band selector cannot lock them in. Phone steps in and constantly forces me back to band 2 and 66 which are always the weaker signal. Going to test the Hi-boost 10k pro signal booster to see if it makes any difference in data on the LTE signals out here. If I can get - 80 to - 100dbm at least it would be better than - 100 to - 120dbm.20Visto1like0ComentariosRe: Can't receive data when on 5G UC
BC NC wrote: Having the same issues with my iPhone 12 Max. Phone turns into a brick when UC triggers. First time in a long time I'm looking for new service. Reset my network settings, cycled my phone… nothing works. Worst part I can't restrict UC from triggering and turning my phone into a brick. Have you tried using Samsung Band Selector? It's at Play store. You can choose the bands you prefer and just keep the UC bands out. N38 and N41 are mmWave, N260 and N261 I believe is where the UC starts. When I can lock these 4 in I can get better data speeds than on the regular 5G bands. Unfortunately when I do get the better bands the phone eventually will switch me back to the shittier band 2 and 66 for some reason except for on my Tab S8+5G which loves the UC and mmWave.14Visto0likes0ComentariosRe: Pixel 6 Pro doesnt work on 5G UC
Well supposedly their rolling out some tests doing voice over 5G but I'm not sure what areas. As of now from what I've researched voice is over 4G which I also found out when I locked my phone into NR bands only. Could not send or receive talk or text. That's my recent experience. If anyone know the true facts on this please chime in. I'm still trying to learn a lot about these technologies since T-Mobile can't figure out why with 4+ bars of 5GUC all day long I have dial up data speeds even with map coverage not missing a single pixel of Magenta. Typical is 0.5mbps fed by - 100 to - 120dbm which is ridiculous even with 2-3 bars. It's not going to get better either with the blackouts of 3G and all the Sprint port overs plus ship jumpers from the other carriers not realizing they made a mistake. They need to stop messing around and provide better signals for those on the outskirts of the big cities because it's still a huge customer base for them. They are losing sight of customer first and if they're not careful people will leave in waves from here also.40Visto0likes0Comentarios