Forum Discussion
Data service signficantly decreased for the last week - can't use channel B66 anymore
We've been at our current location with T-Mobile for over 2 years and rely on the data service for internet service (we have almost no other options.) In the last week, the service has really nose dived. Speed is ¼ what it used to be, and worse is latency has skyrocketed.
Before, I had set all devices to band lock to B2 and B66. This combination by far gave the best service. When I checked the settings on our devices after it suddenly got much worse, I noticed it refuses to let any device use B66 anymore. I normally have 2 and 66 set, but any device with those two set only use 2. If I try to use just 66, I can't connect to the network. With any device. B66 suddenly not working has severely degraded service - is T-Mobile suddenly no longer allowing this channel?
If 66 is available and working through another device in the same location. Are you sure the issue isn't with your device? Have you tried performing a network reset on the device and powering it off for at least 5 minutes to allow it to refresh its connection to the T-Mobile network?
