Forum Discussion
Disconnects with new 5G home internet gateway
Got the black rectangular 5G box last week. Tried all sorts of locations, but the best reception seems to be in front of a north-facing second-story window, where I get 2 to 3 bars and as high as ~70...
pdq3 wrote:Could it be the box?
Could be. The Arcadyan has smaller antennas, so could be less sensitive.
The following link suggests using the T-Mobile Home Internet app to find the best location for the gateway:
https://community.t-mobile.com/tv-home-internet-7/arc-gateway-setup-best-location-screen-42795
