Forum Discussion

BBEE's avatar
BBEE
Network Novice
Hace 8 meses

5G white Gateway box constant connect/disconnect

My white 5G white Gateway internet box is constantly connecting and disconnecting. I have unplugged and plugged back in.  Says my connection is good, so I don't know what to do.

Any suggestions appreciated. 

  • I'd recommend contacting TMobile Home Internet support.  Its one thing if signal is weak… another if its ok, but dropping service

  • formercanuck's avatar
    formercanuck
    Spectrum Specialist

    I'd recommend contacting TMobile Home Internet support.  Its one thing if signal is weak… another if its ok, but dropping service