Forum Discussion
Dual eSIM on iPhone 14
- Hace 3 años
Well, short answer - it does work. My current iPhone 14 Pro (purchased at Apple) is using two eSims
Long answer - it took two hours on phone with high level tech support. The key seems to be making sure Cellular Data is turned OFF on the phone.
That, and considerable patience and tenacity
¡Buena suerte!
Do you have one of the dual eSIM models only and was it purchased directly from T-Mobile? eSIM's on T-Mobile have always been somewhat of an issue depending on the device. I don't know how Apple's eSIM is implemented, but eSIM's are more commonly used on Prepaid accounts, unless that has now changed. Have you tried reaching out to T-Mobile Support via 611 or the T-Force Team via Facebook or Twitter to see if they can help with you setting up Dual-eSIM on your iPhone 14?
T-Mobile's eSIM help page has nothing about Dual-eSIM. https://www.t-mobile.com/support/devices/device-troubleshooting/apple-on-device-activation-troubleshooting
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