Forum Discussion

Jimmie's avatar
Jimmie
Network Novice
Hace 2 años

entering a trouble ticket online

is there any way to report an issue without calling?  I'm having to go find someone with a non t-mobile phone to call from and then there's always a very long hold time…  I'd just like to be able to report that I'm having an issue and list the steps I've taken to try and resolve it….

  • contact TMO through one of their social media platforms like Facebook or Twitter at the bottom of the page here. this will start you with tier 2 support over the call in tier 1 support

  • TMHI-Sucks's avatar
    TMHI-Sucks
    Transmission Trainee

    You would be better off driving a screwdriver through your hand than to think T-Mobile cares at all. They are the Spirit Airlines of the mobile world.