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Boggsl_a_1001's avatar
Boggsl_a_1001
Network Novice
Hace 3 años

HOME INTERNET Outage in Mesa, AZ

Ive had the home internet fpr about 3 weeks now and it has worked amazing until about 3 days ago. Customer service said a tower is down in the area but theres no update on when itll be fixed and it sounded like they didnt know until i called the first time. I had great speeds on my internet speed tests and now im get 5mbps on upload and 1mbps on download. My RSSI is negative all the advanced metrics are -. Anyone know whats going on?

  • Ckane's avatar
    Ckane
    Network Novice

    Jan 1 and 2 T-Mobile home internet dropping signal all day long. Called support and they couldn't tell me anything!  Overseas lady with lots of laughing in the background. 2nd router I've had in a few months. Last winter we had no issues. This winter nothing but problems. It's so frustrating - even Alexa tells us to unplug the router for 10 seconds!  We are ready to SWITCH internet providers!  

  • gramps28's avatar
    gramps28
    Router Royalty
    Boggsl.a.1001 wrote:

    Ive had the home internet fpr about 3 weeks now and it has worked amazing until about 3 days ago. Customer service said a tower is down in the area but theres no update on when itll be fixed and it sounded like they didnt know until i called the first time. I had great speeds on my internet speed tests and now im get 5mbps on upload and 1mbps on download. My RSSI is negative all the advanced metrics are -. Anyone know whats going on?

    Where at in Mesa? I don't have the home internet but I was around Baseline and Signal Butte shopping and streaming music with no issues.