internet residencial

would help a tad to know a bit more...have you had signal up until recently? has it always been no signal? have you checked through the app to see if it was set up in a good enough area? are you currently trying to set it up?

for home net issues/troubleshooting you might opt to take a peak into this forum

https://community.t-mobile.com/troubleshooting-38

its dedicated to troubleshooting home net issues..