Forum Discussion
how do i report a dead zone?
Recently moved to land o lakes FL, we have absolutely no service both call and internet even though some areas we get 3-4 bars and says LTE. I have to use our cable WIFI to make calls. We frequent We...
You could bring the lack of coverage in that area to the attention of Support. Expecting things to change in a few weeks, if at all is unrealistic. If it is the result of a tower that needs repair. Dispatching people when there is a shortage of workers that maintain and repair cellular towers, especially during a pandemic, is going to take longer than normal. If it is an actual dead zone. Perhaps the issue why there is no service there yet, is because you mention it is a growing area. Obtaining the site and permits to construct a new cellular tower and get it up and running all takes time.
WE, my boyfriend, and I have also had this SAME issue in the Mount Dora/Eustis area!!!! We have been around and around with TMOBILE since July when I switched from Verizon to Tmobile. My boyfriend moved from Orlando to Mount Dora and had NO issue with his service until moving to this area!!! We have been going in circles as well being told that new towers are either being put up or are being worked on and our service will soon improve…...it has been MONTHS!! We are preparing to SWITCH back to Verizon. I have also been trying to remove unneeded lines which no one seems to know how to do.
We also have to use WIFI when out away from our house just within a few miles of where we live. RIDICULOUS and a WASTE of our hard earned MONEY!
