Forum Discussion
how do i report a dead zone?
Recently moved to land o lakes FL, we have absolutely no service both call and internet even though some areas we get 3-4 bars and says LTE. I have to use our cable WIFI to make calls. We frequent We...
You could bring the lack of coverage in that area to the attention of Support. Expecting things to change in a few weeks, if at all is unrealistic. If it is the result of a tower that needs repair. Dispatching people when there is a shortage of workers that maintain and repair cellular towers, especially during a pandemic, is going to take longer than normal. If it is an actual dead zone. Perhaps the issue why there is no service there yet, is because you mention it is a growing area. Obtaining the site and permits to construct a new cellular tower and get it up and running all takes time.
The El Centro California location is very spotty. I have the Pixel 6 Pro and the phone goes from 5G UC to LTE constantly. Some mornings I have 5G or 5G UC in my neighborhood and then just 30 minutes later it's LTE for a few miles. This interrupts phone calls, music and is a safety issue. The Zip Code is 92243. The street intersection of the neighborhood is South Clark Road and West McCabe Road. Please respond with an update.
