Forum Discussion
how do i report a dead zone?
Recently moved to land o lakes FL, we have absolutely no service both call and internet even though some areas we get 3-4 bars and says LTE. I have to use our cable WIFI to make calls. We frequent We...
You could bring the lack of coverage in that area to the attention of Support. Expecting things to change in a few weeks, if at all is unrealistic. If it is the result of a tower that needs repair. Dispatching people when there is a shortage of workers that maintain and repair cellular towers, especially during a pandemic, is going to take longer than normal. If it is an actual dead zone. Perhaps the issue why there is no service there yet, is because you mention it is a growing area. Obtaining the site and permits to construct a new cellular tower and get it up and running all takes time.
We were also Verizon customer for decades and were happy with their service, but they kept raising the price.
T-Mobile is cheaper, and I was able to get rid of Spectrum internet to save even more.
However, T-mobile's internet gateway requires at least 1, 3 minute reboot every day. This is unacceptable as we travel a lot and have security monitors we need access to. When the gateway loses connection to the internet, you MUST reboot to get it to reconnect. ( according to their support and my experience )
Looks like we will be forced to return to Verizon which provides much better cellular coverage in my area.
