Forum Discussion
sim
Hace 3 añosNetwork Novice
Is there a way to find out how long a "tower upgrade" is supposed to take?
I switched to T-mobile on July 28th and I am on the magenta max plan. I use my phone to tether in order to game. The first night I had it at my house it worked fine, and then the latency went to un...
formercanuck
Hace 3 añosSpectrum Specialist
I agree that you'd need to get a 'higher up' . It is difficult to get a good answer on some of these.
Many do not know until a site is ready to go live (i.e. shows up in their 'system'). I've gone through this a handful of times with many reps. You'd have to get to 'Engineering' teams, and T-Mobile doesn't have direct info through those teams.
This comes down to the old school 'need to know' results. Support does not have a 'need to know' where planning / engineering is deploying towers.