Forum Discussion

Davilins's avatar
Davilins
Network Novice
Hace 3 años

meu imei foi bloqueado na t mobile sendo que meu telfone é do brasil

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Saudações! Meu nome é davi oliveira, tenho um celular samsung galasx s20 fe número IMEI 353042531919244 aqui no meu país de origem, BRASIL. E hoje me surpreendi com o impedimento no meu IMEI pela United States - T-Mobile USA, Inc. Quero saber o motivo e o motivo do bloqueio do meu aparelho e solicito que seja desbloqueado previamente.
  • gramps28's avatar
    gramps28
    Router Royalty

    If the phone is blocked it's usually because the phone has been reported lost, stolen or the phone was on a plan that still owes money to the carrier.

    Did you buy the phone directly from Tmobile?

  • gramps28's avatar
    gramps28
    Router Royalty

    Your phone has been reported as lost or stolen no need to do multiple posts.

  • Heyjao's avatar
    Heyjao
    Newbie Caller
    Hello, I bought an iPhone 13 mini with imeiModel Description: IPHONE 13 MINI STARLIGHT 256GB-BRAModel: iPhone 13 mini 256GB Starlight A2628 GlobalIMEI Number: 352992716667805IMEI2 Number: 352992717103685MEID Number: 35299271666780Serial Number: TF7VJ6KJH3and there is a blockage here in Brazil and this happened a few weeks ago but I have had the device for 5 months I would like this undue blockage to be removed from my device
  • Heyjao's avatar
    Heyjao
    Newbie Caller

    Comprei no Brasil porém ele funcionava perfeitamente e semana passada deu esse problema, você poderia passar seu WhatsApp @gramps28 

  • gramps28's avatar
    gramps28
    Router Royalty

    Unfortunately you run into these issues when you buy phones from the USA market for use in foreign markets and Tmobile is unable to assist in fixing this issue since you're not a Tmobile USA customer.

  • Heyjao's avatar
    Heyjao
    Newbie Caller

    Eles podem bloquear meu imei mas não podem desbloquear isso não tem lógica, precisava de uma solução o aparelho não é roubado e não é de perca não tem o porque eles bloquearem fiquei muito grato se você conseguir me ajudar é muito feliz @gramps28 

  • gramps28's avatar
    gramps28
    Router Royalty

    There's nothing I can do to help you. Try returning the phones to the person who sold them to you.

    •  

      Hello, gramps28. I would like to know if it's possible to obtain the date when a device was blocked. I am a computer forensic expert working on a case in Brazil where a victim of assault had their device blocked by an ex-partner. To build this case, I need to prove that the device belonged to the victim for a long time and that the block was an act of revenge. For this, I need to gather digital evidence, including the record of the blocking request. Could you please let me know how I can access the date of this request?

      I greatly appreciate your cooperation and assistance in this matter.

      Atentamente,
      Perito: Jackson Zacarias

  • syaoran's avatar
    syaoran
    Transmission Titan
    jackzacarias wrote:
    •  

      Hello, gramps28. I would like to know if it's possible to obtain the date when a device was blocked. I am a computer forensic expert working on a case in Brazil where a victim of assault had their device blocked by an ex-partner. To build this case, I need to prove that the device belonged to the victim for a long time and that the block was an act of revenge. For this, I need to gather digital evidence, including the record of the blocking request. Could you please let me know how I can access the date of this request?

      I greatly appreciate your cooperation and assistance in this matter.

      Atentamente,
      Perito: Jackson Zacarias

    You can't.  

  • gramps28's avatar
    gramps28
    Router Royalty
    jackzacarias wrote:
    •  

      Hello, gramps28. I would like to know if it's possible to obtain the date when a device was blocked. I am a computer forensic expert working on a case in Brazil where a victim of assault had their device blocked by an ex-partner. To build this case, I need to prove that the device belonged to the victim for a long time and that the block was an act of revenge. For this, I need to gather digital evidence, including the record of the blocking request. Could you please let me know how I can access the date of this request?

      I greatly appreciate your cooperation and assistance in this matter.

      Atentamente,
      Perito: Jackson Zacarias

    This is totally different, the phones blocked are sold on the Grey market to unsuspecting customers.

    The phones you want to know about are phones from a Brazilian operator  which is a different topic. If the person who blocked the phone is the primary account holder it's within their rights if the other person owes money but I'm not versed in Brazilian phone company's terms and conditions.