Forum Discussion
No service with new SIM card, Sprint to T-Mobile
I've had my service for about 12 years now. Last summer I talked to the T-Mobile rep in a nearby city and was flat out told not to switch SIM cards because there was no coverage anywhere. This spring...
Michigan wasn't 'bad' on T-Mobile, but I suspect that's also very region specific. I-75 going north wasn't "bad", wasn't great either, and 5G did help. That being said, I did have issues around Charlevoix, MI in 2020 and before that, up between Kinross and St. Ignace (T-Mobile did add a site afterwards due to AT&T roaming).
I found service to be kind of 'weird' around DTW back in 2020, but usable. US-23 was feast or famine.
Standish to Westbranch was awful, but I suspect it will now roam on Sprint (wait and see).
I have been able to roam on Sprint in California and on the east coast (a LOT in WV, VA, NC, PA), I can't say for MI. With Sprint being decommed at the end of the June, either they'll be switched to TMobile or … powered off.
AT&T is pretty decent in MI, and I can’t speak for VZW.
If T-Mobile can’t help, and your devices are relatively new… file a ticket with support (ugh) and escalate through executive management (email to CEO or file BBB)
