Forum Discussion
one web page takes 2min to load, but only via T-Mobile.
Since Memorial weekend, hrcaz.org is taking 2min. To load, instead of less than 1 sec.
All other pages on this web site, and all other websites, load normally. This page also loads normally if access to the Internet is not via T-Mobile.
The web page used to load normally, and was not changed. Now it, and previous versions, take 2-min. To load.
I am really puzzled by this; it is as if T-M made a network change over Memorial weekend that caused some html code on this page to execute extremely slowly., but this seems pretty unlikely.
I tried multiple times to get chat and voice support from T-Mobile, but it was hard to get them to understand that this was a network issue; they kept going to the checklist for a problem with a phone, SIM, account, etc. I could barely understand the last one due to her thick accent, poor diction, and people talking in the background. She eventually cut me off and did not call back.
I am hoping I might get some ideas from this user community; there are clearly many knowledgeable, intelligent an logical people here.
PROBLEM EXPLAINED.
it turned out that some JavaScript provided by Comodo to display the site certificate no longer worked as before after Memorial weekend, apparently due to a T-Mobile network change. The webmaster removed the code as a workaround, and the page now loads normally even when T-Mobile is used for Internet access,
for those interested, I give the code below, but I have no idea what it was that the T-Mobile network could not handle.
!-- COMODO TRUSTLOGO -->
<script type="text/javascript"> //<![CDATA[
var tlJsHost = ((window.location.protocol == "https:") ? "https://secure.comodo.com/" : "http://www.trustlogo.com/");
document.write(unescape("%3Cscript src='" + tlJsHost + "trustlogo/javascript/trustlogo.js' type='text/javascript'%3E%3C/script%3E"));
//]]>
</script><!-- COMODO TRUSTLOGO -->
