Forum Discussion
Phone cuts in and out regardless of wifi or LTE
I have a Samsung 8 with T Mobile. The phone is not damaged. Since the Covid 19 pandemic, my phone has been cutting in and out during calls, sometimes will not send text messages, and it does not seem to matter if I turn my wifi on or off, though sometimes the phone works better with the wifi off. It is very frustrating. I haven't moved, and nothing has changed...the only think I can think of is that either there are too many people in my area because they are at home during quarantine, or that T mobile's signal is crappy right now... please help? Gracias
When you take a look at the signal, does it fluctuate or stay solid? I'm also curious if it's only happening when you message or call specific number? A great place to start is using our Solucionar problemas de señal / sin servicio | Asistencia de T-Mobile page for steps on how to help.
I am not sure why every time I am on a phone call my calls are severely intermittent. It is constantly cutting in/out. My wifi is turned off, the bars are solid. I have restarted my phone numerous times, I am noticing that I am not the only one, but this is beyond frustrating for sure!
I've been noticing this happening a lot recently as well. I'm on iPhone 11 Pro. Service/data speeds will suddenly cut out and be non-responsive for minutes at a time.
no pattern to what time of day it is or anything.
what the fuck am I paying $100/month for?Same happens to me. Has been happening for months with IPhone 8.
Thanks for responding. When it happens again I'll look and respond to you.
When you take a look at the signal, does it fluctuate or stay solid? I'm also curious if it's only happening when you message or call specific number? A great place to start is using our Solucionar problemas de señal / sin servicio | Asistencia de T-Mobile page for steps on how to help.
