Forum Discussion
PlayStation Remote Play ios app
Sony just updated their Remote play app which enables a user the ability to log into your console over a mobile network. When I try to connect via LTE on my XS Max, I get an error. When I check my NAT type through the app on the mobile network, it returns an error failed. I think this is the problem and would really like to get this resolved. The error code is 8801e209.
Xbox and playstation have minimal port overlap. Xbox works fine for me but PS Remote Play doesn't. I sorta workaround is to tether your t-mobile cell phone to and iPad/Mac or PC with Remote Play. This bypasses the restriction. Stupid and inconvienent I know but better than nothing until T-Mobile allows it. If we complain enough maybe it'll get fixed. Glad I kept my unlimited hotspot from the internation add on from T-Mobile One.
X cloud*
I'm also having this issue over a 5G Ultra Capacity Connection. Can connect to my Xbox and X cloud just fine, but the PS App does not work using Data with T Mobile. Funny thing is if I use this phone as a hotspot and use my old iPhone 11 for remote play, it works flawlessly. So it's not the connection that is an issue but it definitely might just be a compatibility issue with T Mobiles network and PlayStations App. Where the fix lies will only be revealed with time I guess. Hoping it gets patched with an update.
The issue is that T-Mobile needs to open up ports to allow game traffic! They've always had a type 3 NAT Basically closing off almost every single port necessary for gaming. AT&T and Verizon customers are having no issues using cellular remote play only T-Mobile customers are having a problem because of T-Mobile's stupidly strict network
have you contacted the app devs to see what the issue could be?
to rule out device...are you able to get online perfectly fine or use any other apps that use data?
main reason im thinking its something on Sonys end is i can remote log into my xbox perfectly fine while on TMOs network. i have a feeling they will need to make some small adjustments to the app itself for each carrier..
