Forum Discussion
Anyone fed-up with horrible coverage from TMobile
This is a Description of our Complaint with T-Mobile and the BBB: For the past almost 3 years we have had all of our family cell phone lines with T-Mobile. We switched over from Verizon about 3 year...
I used to have good coverage at home. Submitted ticket. They upgraded my data to unlimited for the same price. No improvement. Got new 5G iPhone. No improvement. Rarely used to deal with no signal or dropped calls. Now it's constant.
I like the customer service and good price, but those things don't matter. I need to depend on coverage. So, I'm ready to switch to more expensive Verizon. If I get a more reliable signal, I'll stick with Verizon.
Fortunately, I am on prepaid with no contract on a phone, so the switch will be easy.
It’s too bad, because I would have stayed loyal to T-Mobile, but I have tried working with them through these changes and things keep getting worse.
