Forum Discussion
BAD SERVICE
T-mobile I will never ever get their service again. Every month for the past 3 months I have had terrible service from them and each time that profusely apologize and the problem persists. ON May 2,...
LOL, i can add to that, when t-mobile activated 5G my cell phone that had worked perfect for 3 years suddenly would not take incoming calls or texts and allow me to call out also.
I thought my phone the problem and bought another cell phone...THAT one did not work either!!!
FINALLY, a decent (rare) tech support guy admitted that when they activated 5G they SHUT DOWN LEGACY SERVICES, effectively make probably 1000s of customers to have to buy a new phone!!!
T-mobile proudly announced their wonderful 5G...with out notifying people that certain older models will now NOT work.
I actually have had t-mobile for nearly 25 yrs, i am not kidding. and in the LAST 2 YEARS, they have gone to crap, period. and yes the customer service: expect to spend 80% of the time forced to listen to the reps who have been trained to use scripts, THEY TALK YOUR BRAIN TO DEATH!! and say NOTHING of any use. They are also very evasive, ask a direct question, you MIGHT get something resembling a direct answer after another 10 minutes of babbling your brain till dead! over all, their cust. service is horrible, misleading on purpose, less than usless most of the time…
dunno, I MAY after 25 yrs, DUMP them...
