Forum Discussion
Before we leave after 20 years
I've been a customer of T-Mobile's for 20 years I've been through the ups and downs in the growing pains but this recently has been the worst T-Mobile has ever been not only in customer service but o...
Not only were they unable to find my account (they text me enough, they should know how to find me) the customer “service” rep hung up on me (I was not being abusive at all, I’ve worked customer service), then, after calling back and being on hold for 20 minutes, I got disconnected before anyone answered.
I have to work tomorrow. I need the internet and I can't go up to a T-Mobile store. This is ridiculous.
