get $200 back via Virtual Prepaid Mastercard® within 12 weeks.

I too called too discuss this same issue the so called 200.00 visa had a choice of receiving the card or having it deducted from my billing within 12 weeks of offer has been over that and I am still paying tje total bill. Also when received the new tower discounted one of the towers i and😡 took me almost to months to get the return label that i was told would be emailed to me which   never came tell this phone call. Meanwhile they charged me for the 2 months of service on that tower. The agent i spoke to seen and apologies and said i would be credited and she would call me on Monday about the gift cart well its been 10 days now return phone call od credited for the charged months. Now to top it off I sent the other modem back July and it is still my bill and asking me if I want to restore the. Temporary Suspension.WOW