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Suga's avatar
Suga
Newbie Caller
Hace 7 meses

poor connection

Anybody else's connection went bad all of a sudden??
  • formercanuck's avatar
    Hace 7 meses

    Good luck.  There's a tower up US-101 that's been down for 6 months, and the other is decommissioned.  Rep's don't even acknowledge that there was a tower.

    I’d recommend hitting up FB/Twitter/X which have US based tech support to try and get some info.

    Alternatively - if its Home Internet - there’s a dedicated number for it.

    As far as class action - you'll have some trouble with that until you go arbitration.   I'd say try social media / HomeInternet number .. if that doesn't work, go up the food chain through BBB / PUC /FCC.