Forum Discussion
Sporadic weak phone service
Hi everyone, For the past month, my husband and I have had issues with our phones. Calls go straight to voicemail and some text messages do not go through. They were working perfectly fine for ov...
Update on my phone issue. We got the new sim cards. We tried them on both phones (mind you my phone I just purchased and it's brand new). All was working great yesterday. Today 7/16/2024, it is still giving the same issues! Text messages are not sending and calls are not coming in. This is a big issue T-Mobile has to fix since many customers are having the same issues. For us it has been over a month this problem began. If someone has a valid explanation or some kind of update on this please post. We've had to use WhatsApp to make calls and it is uncalled for to pay for a service that does not work to its full standards. Calling T-Mobile will be the same run around of trying to troubleshoot when it is not fully admitted by them it is a T-Mobile issue.
