Forum Discussion
The Signal Booster DUO (Band 12) is made of UNOBTANIUM
duhmel wrote:" Tech doesn't have the option of which option of booster to send.
automatically defaults to whichever is in stock when your order is placed"
THIS IS THE STUPIDEST EXCUSE I HAVE HEARD IN THE TWO MONTHS THAT I HAVE
BEEN TRYING. FANFARE LAST NOVEMBER - WE HAVE A NEW UNIT THAT COVERS BAND
12. NOW I AM EXPECTED TO BELIEVE THAT THERE IS NO WAY TO SPECIFICALLY
ORDER SUCH A UNIT. NO COMPANY CAN BE THAT STUPID, ONLY PEOPLE WORKING AT
SUCH A COMPANY WOULD BE THAT STUPID, I HAVE EMAIL YOUR CEO LETTING HIM
KNOW ABOUT THE RUNAROUND I HAVE BEEN GOING THROUGH AND HAVE LET HIM KNOW
THAT YOU AND NIC HAVE GIVEN ME THIS ABSURD REASON.
Today is 10/22/2022 and the extreme incompetence and ignorance displayed by the corporate decision makers with their policies and dysfunctional methods of training and supplying information to the call center staff and customers, is still alive and well unfortunately. Various reps I have spoken with over the past week have no clue there are 2 Cell Spots, one that is 1 unit and works off Wifi, and another that is 2 units, called the Personal CellSpot 4G LTE Signal Booster, and works off the tower signal by placing the antenna unit in the window and the receiving unit at the other end of the home.
The model # for the 2 unit device from the side of the box is NXT CELFI-D32-21266 with a date of 01/07/19. I had to dig the box out of a plastic container in the shed so I could research what bands it uses. I had to beg repeatedly for this second unit to use after hurricanes.
I also have the other unit that works off Wifi which I normally use since we are in a rural area. But Hurricane Ian just went through here on 9/28/22 and the cable/landline phone and internet infrastructure was decimated. Centurylink told NBC2 here in FT. Myers Fl that the projected date for complete restoral of the internet and landlines could be the end of February, 4 months from now. So I am researching outdoor antennas so I don't have the indoor antenna unit of the Personal CellSpot D32 hanging outside{did this 3 days ago} on a PVC pipe/pole, inside a metal base pole, under an umbrella, on top of my 6 foot above grade septic hill, the only place I can get a signal on my 5 acres on a regular basis, pre or post hurricane without the Wifi CellSpot. The Personal CellSpot D32 window antenna unit does not work well inside my metal mobile.
Hopefully the $1000 plus Cel-Fi GO X 100dB booster with the Long Ranger Antenna will provide some decent service since I am not interested in it taking 8 minutes to log into my bank and then have a bunch of empty rectangles where the accounts are suppose to be, never mind all the can’t load the page errors, or having to wait until 1 a.m. through 5 a.m. to be able to have usable internet access with the Personal Cellspot indoor antenna.
I have been using the internet through a hot spot in my Samsung S8+ TMobile Tablet that is no longer fully functional, can't make calls and texts with tablet through my S22+ phone, and can't add blue tooth devices because Samsung turned off the features until I signed their new privacy policy they issued the day, 9/2/22, they notified us about their Breach, I finally accepted the policy some days ago after talking to a few lawyers and the features still don't work. Added this info in case others are having the same Privacy Policy blackmail issues with "calls and texts on other devices".
The worst part of Hurricane Ian has been dealing with humans.
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