Forum Discussion
Report Poor Reception
I spend a lot of time driving around Walpole, MA. Since early spring, much of the area gets no Internet connection. Not even 4G signals. Where can I report this to T-Mobile? It's incredibly frustrating how bad it's become.
- HeavenMAdministrador de la comunidad
You can reach out to our T-Force team through the social media icons at the bottom of this page. They are fantastic! They can take a look at the area and provide any options to help out.
- formercanuckSpectrum Specialist
It's been a few years since I've been in that part of MA. Walpole is kinda rural (i.e. T-Mobile's not known for its rural coverage).
Looks like there’s 1 tower west of town
331, West Street, Walpole, Norfolk County, Massachusetts, 02081, United States
- BetterCallSaul2Network Novice
Thanks for the response. It's a suburb of Boston. It has rural parts but much of it is neighborhoods. My issue is that it wasn't this bad until about 4 months ago. Something has definitely changed.
Is there a way to let T-Mobile know?
- formercanuckSpectrum Specialist
Just make sure that you don't post it to John Saw or other T-Mobile pages. They actually blocked me because I've asked for updates on a +6 month outage.
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