Forum Discussion

lpoe4383's avatar
lpoe4383
Network Novice
Hace 2 años

Service outage in Phoenix

Anyone else have no cell service? Only able to use wifi. If anyone knows how to fix this please reply. Customer service says their team is actively working to fix this problem in the Phoenix area but it's been like this for 12+ hours….

  • gramps28's avatar
    gramps28
    Router Royalty

    I'm in Chandler and it looks like it out here also.

  • gramps28's avatar
    gramps28
    Router Royalty

    What's strange is that I have a prepaid plan using Tmobile towers that's connected to LTE, it's a not a 5G phone.

  • Riley1249's avatar
    Riley1249
    Network Novice

    North phx can send and receive texts and access the internet but can’t make a phone call 

  • I'm in central Phoenix and it's been out since yesterday night, the weird thing is I have TMobile home internet and that has been working fine, I'm wondering if it's just the cell phones that are down

  • gramps28's avatar
    gramps28
    Router Royalty

    I'm by Sky Harbor airport and everything is fine here.

  • Corner of 19th Ave and West Rose Garden service has been out for over a week. Tech support shows the outage and states it could be due to upgrades. And even stated it's possible the service area may become a dead zone, even though this is a major cross street with 100s of businesses.