Forum Discussion
SLOW 5G after 14 days ABOVE 120 mb/s
This is not a good look for T-Mobile
BE TRANSPARENT WITH YOUR CUSTOMERS
If slowdown is due to TOO MANY CUSTOMERS ON A TOWER the BE HONEST about it.
Do not GASLIGHT your customers
I have been on Home Internet Lite for 2 years. Decent download speeds. Even faster starting this winter when I changed out old Gate way for the Sagemcom Fast gateway, varying from 30 to over 100 mbps. I was invited at the end of April to join unlimited Home Internet. Since then, I range on a half hourly basis from .2 to 15 mbps, fluctuating constantly. I have been in contact with tech support for the past month. Their opinion is that my site is at fault. However, that is the same site that I have been at for the past 2 years. Very frustrating.
