Forum Discussion
slow 5G
Why is TMobile 5G so slow? The only time my S22 Ultra is even close to 4G speeds is when connected to wifi. On 5G it's worse than 2G. I've had my sim card replaced but no change. I'm sitting in the middle of Scottsdale, AZ and can't hardly get a web page to open. I miss calls and get texts hours or days later. I tried a TMobile store but they are of zero help, all they do is sell stuff. If no one at Tmobile can help fix this then I am going to switch to Verizon. None of my Verizon friends have this issue, Verizon 5G is super fast.
do you by chance have any other TMO phones around you? if yes try swapping sim cards and see if things improve or if they stay the same..if it improves its the sim card.
I will try, thanks for the advise.
no worries. plus side of being with a carrier where your info moves with the sim card and not to the phone itself.
Just "upgraded" to 2022 iPhone SE from previous version. Thus have 5G instead of 4G, and it's much slower! Same carrier, same location and same SIM card, so the problem is T Mobile's 5G. Need to see if can get this phone to run on 4G.
For those on Samsung S21 through S23 (or even A32 style)
You can try some device debug if you have some desire.
*#2263#
Select 1 (primary Sim)
Menu will differ based on model
Select clear all bands (disables all)
Nothing is set until you are back to the main page and select apply!!
Now you can pick. Select 5g, and NR SA only. Then Go Main, and Apply Configuation.
If service drops.. no 5g SA.
Go to the main page (*#2263#, 1)
Select ‘Select all bands’, and ‘Apply Configuration ‘, this will bring everything back to the default.
Its a bit more work on Moto edge2022, but similar
j80evelt wrote:
Just "upgraded" to 2022 iPhone SE from previous version. Thus have 5G instead of 4G, and it's much slower! Same carrier, same location and same SIM card, so the problem is T Mobile's 5G. Need to see if can get this phone to run on ,
In theory, on settings , cellular, you can disable 4g. It is possible that you may need a newer sim.
ajeagle2 wrote:
5GUC. I just ran a speedtest and it shows 61ms ping, 68Mbps down and .44mbps upload. Yes that is a decimal in front of the upload speed. To your 2G thought, I always have at least a 1 second lag if not more.
I have discovered that the problem is almost always on the upload side. Come on TMO engineering and support. You should be able to fix this after all this time!!
