Forum Discussion
T-Mobile doesn't seem to care about existing customers
I have had T-Mobile for cell service and home internet for almost a year and have been very happy with them to the point of bragging about them to other people. On Tuesday March 7th I was experienci...
Yeah,
Surly A LOT of smoke blowing out when it comes to saying they are the largest and the best. Several of my friends, and myself included, have reached out with written complaints to the Attorney General here in Connecticut about their terrible customer service when you need help with anything ( IT'S ALWAYS 100 % UNRESOLVED ) and how they NEVER perform maintenance to keep their towers up to date. For the past 5 years, I was told over and over they were working on them and they will be back up and running smoothly shortly! Well hell! I hope they're not still employing those same workers 5 years later.
They definitely need to restructure their entire operations from bottom up. You can be the best if you really want it! It's apparent they just want to throw that verbiage out there and not act up on it at all! 😔
Word of mouth, is your worst and your best advertisement! Something they need to ponder on.
