Forum Discussion
t mobile gateway throttled
I pay for the 300gb plan, last week my cycle was almost up and I had to add on 25 gbs. Well my cycle ended yesterday and so did the 25gb my home internet is currently unusable. They gave me the run a...
Cody2294 wrote:
I pay for the 300gb plan, last week my cycle was almost up and I had to add on 25 gbs. Well my cycle ended yesterday and so did the 25gb my home internet is currently unusable ...
When does your new 300GB cycle begin?
Sinn wrote:Cody2294 wrote:Apparently I'm on the "wait list" for unlimited I pay a very heavy price for the 300 plan… anyways do they always give everyone the same line of oh it's a local Tower issue when you call for tech support. Because I know the T mobile store I went to had their own tower on the store and got the same results setting up the new gateway in their store..
Yes that do. I feel they give the it's tower maintenance crap so they can't be held accountable. Also so they do t have to stay on the phone with you. How can a tower maintenance cause a problem to one line when there are two perfectly working lines in the same location.
TMobile will vary it's answer from 'modernization ' to 'maintenance ' to 'network congestion' as the technical support team is only meant to handle items like network reset, sim cards and general coverage issues. They typically reach into that stash of answers until they're cornered, then file an engineering ticket for an incorrect address that gets auto closed
