Forum Discussion

katmirwal's avatar
katmirwal
Network Novice
Hace 10 meses

T-Mobile Message "The phone that you are using does not allow outgoing calls."

After changing a few settings on my T-mobile plan (unblocking Spam), I cannot call out of my iPhone. The message that I hear is "The phone that you are using does not allow outgoing calls." The message that people here when they try to call me is, "At the subscriber's request, they do not allow incoming calls." Yes, I have rebooted my phone. Yes, my bill is up-to-date. I cannot call out using Wi-Fi calling either. I can text. My son, also on my account, is having no issue; he also has an iPhone. Anyone have a solution? I rechecked the setting that I change on the website earlier and nothing looks strange.

  • Ric221's avatar
    Ric221
    Bandwidth Buddy
    fireguy_6364 wrote:

    might opt to change back each setting one at a time until you figure out which one was the culprit

    Did this suggestion solve your phone issue? 

  • might opt to change back each setting one at a time until you figure out which one was the culprit