t mobile now

Being part of the forced move from Sprint, seeing this thread, experiencing the drop in coverage quality, and having experienced my own recent nightmare “conversations” with their outsourced “support” suggests it is time to move on…their telesales tries to augment their lack of ability to listen and understand by lying…

Coverage and issues vary by location.  T-mobile doesn't treat all areas and markets the same, especially rural.    I still think that T-mobile is quite a bit behind in rural coverage in general, and certain urban markets.

We've had Tmobile for over 15 years and all of a sudden their service is slow and drops constantly. Ever since they merged with sprint it's been frustrating. I used to tell everyone to get Tmobile. Now I don't even know if we will stay. 15 YEARS!! Fix this Tmobile!  

Honestly, I've had T-Mobile for 7 years. And just this year, I will have zero bars, or it'll say I have bars but when I shut off my phone 10-15 text messages come in, voicemails, missed calls. I use my phone primarily for work but I keep getting dropped calls, no service, and no help whatsoever. I thought it was my device so I upgraded, it's just even worst. This started happening to us earlier this year. T-Mobile has become trash and honestly I'm looking for a better cell company. One that has actual working towers where I live. 

I have been a TMobile customer for some time now. I think I am officially done with their unsatisfactory customer support and ridiculously overpriced bills and hidden charges. They have became an absolute joke. I though I may have been alone in my opinion until I did my first 20 seconds of reading any of their reviews. My patience and my wallet have been worn very thin. Literally any other service support has to be better. 

RobB wrote:

My coverage wasn't bad in Canton, OH. That is as long as I wasn't in a building(including my house!). I just moved to Hubert, NC and it barely works at all now. I guess thinking TMobile might get better after the Sprint merger is kinda like thinking Sears would improve from merging with Kmart!

They should be called T-maybe. Cause that's all the more guarantee you'll get that your service will work ..

TMO doesnt get to just up and hit a switch and the Sprint towers can now push TMO signals..they have to change out all the equipment etc..meaning each Sprint tower they must now convert..gonna take a bit of time to do this...seeing as how it took a couple years to convert Sprints towers to LTE im going to go out on a limb and say its going to take roughly the same amount of time to do it yet again across the nation..

Sprint sucked even worse and now T-Mobile sucks worse

I live near Dayton Ohio. I've been a customer for over 6 years. I have the s21 ultra and before that I had the one+ 6t. Anywhere I normally go I have full bars of 5g service. The issue is I have speeds of 1 bar of 2g. I used to brag about how tmobile was such a steal. Now if you try and use your phone during the day it's impossible. It just loads until the site times out. They have way more customers than what their towers can handle. 

I switched from Sprint to T-Mobile and now have NO service anywhere in my local area. They had better scramble to get this working for all of us!

CentralCali wrote:

T-Mobile is oversold in my market (Central California). Off peak speed is ok but speed tests during peak hours show a connection whose speed is completely unusable. Can't get the phone to do what I need it to do half the time. 
 

There's a reason their service is cheaper. I guess you really do get what you pay for as I have more connectivity issues with TMO in week than I did in 15 years with AT&T. 4 months left on my iPhone 11 installment plan and then I am running back to AT&T and taking all 5 lines with me. 

Parts of the central valley were awful for performance in the past. Some areas Buttonwillow) had a site, but performance was 2g like speed.  Couldn't even stream audio.  I suspect that, like Cambria,  they didn't upgrade their backhaul since 2g/3g days.