Forum Discussion

kbbk's avatar
kbbk
Network Novice
Hace 2 años

Terrible Cell Service Now - They Did Something to the local Tower

our cell service in Vacaville area is now gone afte many year - they did something with the local tower - after 3 weeks of trying their solutions do not work - unless you buy a new phone (our is Samusng A52 one year old) and long time customer - seems they want to upsell phones - leaving for another carrier - noticed on Consumer Reports they have almost the worst ratings /////////

  • why? your A52 is a 5G phone is 5G or 4G? if its 4G it’ll need VoLTE (which is should have). if were talking Vacaville Ca then its showing to be pretty covered w/5G but im also seeing a decent amount of dead spots..which im willing to bet no carrier has coverage in those same spots.

     

    we talking all of Vacaville or just where you live?

  • kbbk's avatar
    kbbk
    Network Novice

    Thank you for your response - it is an A52 with 5G - the coverage map is very spotty for either 5 or 4 in north Vacaville near North Orchard and Gibson Valley Road - they said they were “modernizing” it - actually I think during a local construction job somebody damaged some underground wires - either way it has been three weeks - have to drive away from the house to make calls - luckily have been away for two weeks and now back with the same previous problem - how many other have been affected ??

  • you by chance have wifi at home? if you do turn on your wifi calling and that’ll remedy calls and texts.

     

    upgrades are a different matter..those will take roughly a month give or take dependent on what is ran into (parts or lack there of, some genius cutting through a underground line, etc).

  • CSSOUDERS's avatar
    CSSOUDERS
    Transmission Trainee

    Did this just start right after the October update, many of us are noticing little to no bars in areas where we used to get UC5G , I'm on the S22 Ultra. Started like 3 weeks ago?

  • CSSOUDERS wrote:

    Did this just start right after the October update, many of us are noticing little to no bars in areas where we used to get UC5G , I'm on the S22 Ultra. Started like 3 weeks ago?

    they have an A52