Forum Discussion
Text messages not working between iphone and android
Text messages between all my phones are not working properly . It seemed like my android could not get messages from iphones, but now when i get one I cannot reply. I spent an hour at a t-mobile store with two techs. They sent me to call 611. I was working with them over an hour and a half then they tried to transfer me to Samsung support . They were busy so I waited for them to call back but we got cut off. When I need to get a text from a bank to log in I have to reboot . We are having trouble with A71 5G, galaxy s8 an iphone xr.
I think we got it fixed. No, it was not iMessages or anything related to it. We ended up for an hour at a t-mobile store and the local support person had to open a ticket with a tech who had us do a bunch of things from shutting down our phones while they did some network setting, deleting data, resetting location services. I don't know what fixed it but the local guy stayed after work for half hour to get it sorted out. There were issues with our iPhone, Galaxy S8, and Galaxy A71 G5s.
iMessage was NOT the problem in our case. Noone used to have an iPhone. We were having trouble getting texts on our Androids and we never had iPhones on those numbers. Everything was working then suddenly stopped. Someone from T-mobile had to do something on their end. Several times. Nothing with iMessage.
