Forum Discussion
Texting issues when connected to WiFi
I've been having an issue for about a week now where as soon as my phone connects to Wifi, I begin having issues sending and receiving text messages. I've been having the same issue as well as my...
If the messages are only failing when the phone is using the Wi-Fi calling, this is going to be something that we will need to open an engineering support ticket for. Please gather a few examples/date/time/numbers of the failures and contáctanos so our tech care folks can get a ticket opened up for you.
I know it's a lot @pjwatty 😥 but this is typically account specific and if we fix it for one person, it may not fix it for everyone. The best bet is to Contáctanos with that information so that our folks over the phone can get a ticket opened for you specifically.
