Forum Discussion
Texting issues when connected to WiFi
I've been having an issue for about a week now where as soon as my phone connects to Wifi, I begin having issues sending and receiving text messages. I've been having the same issue as well as my...
If the messages are only failing when the phone is using the Wi-Fi calling, this is going to be something that we will need to open an engineering support ticket for. Please gather a few examples/date/time/numbers of the failures and contáctanos so our tech care folks can get a ticket opened up for you.
To whomever,
I'm glad I wasn't the only one dealing with this issue and it seems to be the exact same issue. Regardless if I am on a Wifi at work, school, home, etc., in order to send a text, I have to disable my wifi connection (and sometimes turn airplane mode on and off again) to send a text. It is quite frustrating since I cannot use Messages for web as seamlessly as I'd like because I'm always interrupted ~20 seconds later with a notification on my phone saying my text failed to send. My work place is similar as someone else mentioned above; great Wifi signal with little to no cell service so it's crucial for Wifi calling/texting to work properly.
I am using a Galaxy S7.
Hopefully this can be addressed soon.
Atentamente
