Forum Discussion
Texting issues when connected to WiFi
I've been having an issue for about a week now where as soon as my phone connects to Wifi, I begin having issues sending and receiving text messages. I've been having the same issue as well as my...
If the messages are only failing when the phone is using the Wi-Fi calling, this is going to be something that we will need to open an engineering support ticket for. Please gather a few examples/date/time/numbers of the failures and contáctanos so our tech care folks can get a ticket opened up for you.
Hey there, are you still using your AT&T phones or did you purchase new ones from T-Mobile? If you are using unlocked phones, you might want to check your APN settings and make sure it is configured properly for MMS. An extra note that isn't mentioned in many places where the T-Mobile APN can be found is that the MMS Port can be set at 80. I have seen this solve many types of issues with sending and receiving MMS using unlocked devices.
