Forum Discussion
Tower maintenance
Why did the tower maintenance just performed KILL my home internet! I was receiving 80 -90 meg down. Now I have no signal to even connect after maintenance
It's been 3 ½ weeks with no service at our home now. The latest stories: they've either repurposed our tower for Sprint or decommissioned the tower completely. There is no timeline to restore service to our area. T-mobile did offer a "repeater" device that requires use of home WiFi to work. Unfortunately we depended on T-mobile for our home internet also. My last conversation with a 2nd level tech I was told T-mobile desires to retain me as a customer but they are "leaving it to my discretion". I know there are directional antenna and booster / amplifier setups that could work, but they are not helping me with this so I guess what they mean is: "We want your money but we aren't going to do anything more to help you." Unbelievably sad customer service.
