Forum Discussion
VPN issues
All devices and home network are good. Signal strength is 2 bars (weak, but functional). Spouse needs to set up VPN to work from home, but even IT from the office could not get VPN to work via T-Mob...
I switched to T-Mobile home internet couple days ago and I realized that my and my spouse's VPNs did not work. I called Tmobile and they updated the firmware and my Global Protect Network worked then, but my spouse's Cysco VPN did not work at all and they said they would give us a call back within 24 hours but never got a call back yet, in 48 hours. My Global protect does not work anymore either and I have to sign in to work tomorrow. I live in an area where there are many t-mobile service towers, I think. And I have been using their wireless for years and am happy with their wireless service. I'm not sure if I can afford the time to keep calling tmobile and be on a 2-hour call with a t-mobile technician. I'm planning to go back to my old service provider. I would have appreciated if t-mobile was transparent upfront and let their customers know they there might be VPN issues. I'm unhappy with the tmobile home internet service!
