Forum Discussion

janetsch's avatar
janetsch
Transmission Trainee
Hace 2 años

Why am I shown in the wrong location?

I’ve spoken with T-mobile support several times about this issue and the last tec support guy said it’s due to the location of their towers but noone else around here is having the issue.

My location is in another state and it's bothersome when my bank sends me emails asking if it was me who just accessed my account. There are others who will do the same. And when I search for something, it brings up the wrong state. Google has me in the right location. This has to be a issue with my router. I hope to get this resolved this time and if not, I will be changing servers

Additionally, my laptop says it can't connect to gateway! ¿Qué es esto?

 

 

  • formercanuck's avatar
    formercanuck
    Spectrum Specialist

    Its in part due to geo-tagging of the IP address.  With Spectrum (TWC), IPs are almost 'static' and typically geo-tagged to your residence, and are using standard IP addresses - non RFC 1918 (10.x.y.z, 192.168.x.y style).

    T-Mobile effectively uses a NAT IP.  As a result, your 'real' ip is at a POP / aggregator.  

    Run 'ifconfig.me' and then do a geo location lookup.  It'll most likely be at an urban location where T-Mobile aggregates it NAT IP address to public.

  • gramps28's avatar
    gramps28
    Router Royalty

    It has to do with how it reads the wifi, I have Cox cable in the Phoenix area and always shows that I’m in Destin,CA.