Forum Discussion
Why charge a upgrade fee?
I know when you go to a store to purchase new plan or upgrade phone they charge you a 35.00 fee for each phone you upgrade. When you plan on doing 4 or more phones that fee should be waived or adjust...
Unfortunately, the uograde fee applies online as well. Consider upgrading at your local BestBuy to avoid these ridiculous fees.
gramps28 wrote:Verizon does the same and pretty sure AT&T does the same.
Yes, but that still doesn't make it right. It literally takes 15 seconds to remove a SIM from one device and put it in another. Not 3 hours pay for one employee! This is literally my one exception to wanting self-serve options so they don't have to employ someone to charge this ridiculous fee.
